We sincerely apologize for any inconveniences you have experienced during recent stay and regret to know that we failed to make your stay enjoyable. Own or manage this property? JW Marriott Seoul For those who don't mind being a few subway stops away from Seoul's more popular areas, the JW Marriott is a good mix of class and convenience. This time, we recommended the hotel to the parents of our kids' classmates. Overall, our stay was not the experience we were hoping for, and I doubt we will be staying here again. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 473 traveler reviews, 724 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. Dear TheodoreC97, Thank you for staying at JW Marriott Hotel Seoul and we truly appreciate your kindness for taking your precious time to share honest feedback on TripAdvisor. The service was so spectacular that our new friends in Seoul asked if the staff members were related to us. Top room amenities include a minibar, air conditioning, and a flat screen TV. The hotel is so gorgeous with amazing rooms, roof top bar and some of the best service we have ever experienced. Thanks again to the wonderful staff for making us feel at home! 3 talking about this. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 476 traveller reviews, 727 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #9 of 692 hotels in Seoul and rated 5 of 5 at Tripadvisor. We decided on a staycation at the JW Marriott Seoul for two nights (26-28 November). Personalized services. Our kids loved seeing Ms. Barbara again and she showered them with enough attention to make them feel so special! Vegetables are done perfectly and taste great. There is a temperature scan at the entrance of the Executive Lounge. I guess that is the highest compliment when hotel staff members are compared to family members! The gym is huge and open 24 hours so you can plan your gym time nicely. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Your rewarding feedback will be shared with our related team and associates, which will energize us to continue delivering outstanding experiences for you and all other guests. And JW marriott Seoul is my favorite . Rooms boast sweeping city views through floor-to ceiling windows and the luxurious private bathrooms are finished with marble flooring. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, We decided to venture out again after sequestering ourselves at home for the last couple of months due to COVID. I still like this hotel overall better than jw dongdaemun, the front desk, gym staff, bell boys are TOP and on point. Those hosting events in Seoul will be thrilled with our flexible venues, which offer natural light and audiovisual facilities. We wanted to celebrate our anniversary as well as Thanksgiving. Your feedback has been taken seriously and shared with related leaders immediately to ensure that similar issues do not happen in the future. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, So so experience. So that was kind of sad. A reminder as guests enter the Executive Lounge could prove useful for those who forget. The presence of noisy young children/infants also detracted from the whole experience. We all look forward to welcoming you back in the near future and If I may be of any assistance prior to your forthcoming visits, please do not hesitate to connect with me at allen.howden@marriott.com. When I meet him, I am happy. The Lounge is so good that I spend a lot of time there . Dear spp123, Thank you for staying at JW Marriott Seoul again! 10xTravel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Even though I am a Titanium member, we were not upgraded to a better room, which was rather disappointing. These families were also highly impressed by the hotel and the service. The room was immaculate and had plenty of room for us. So they are kind and polite but don’t really know what you’re saying in, English. Priceline™ Guest Score [8.6 Excellent] 【 JW Marriott Hotel Seoul Reviews 】 Read reviews by verified guests of JW Marriott Hotel Seoul in Seoul. JW Marriott Dongdaemun Square Seoul is an excellent hotel that treats its Marriott Bonvoy members particularly well with frequent upgrades for their Gold level customers to their executive level which includes lounge access. The solution was to remove the toilet cover so that the seat would stay up. We were able to briefly catch up with Phillipe and he was as friendly and hospitable as always. I used to love this hotel, but they recently downgraded to lower quality soap and toothpaste. Two families were able to join us on this trip. This is the best and my favourite hotel in Seoul. The staff speaks multiple languages, including English, Chinese, Japanese, and Korean. Conveniently located restaurants include Flavors, Brooklyn The Burger Joint, and Starbucks Famille Park. Whether you're visiting South Korea for work or for play, you'll be thrilled with our picture-perfect location in the city's lively Dongdaemun neighborhood, close to high-end shopping and entertainment and near some of Seoul's most notable attractions. Two families were able to join us on this trip. JW Marriott Dongdaemun Square Seoul is designed for the sophisticated traveler. Yes, JW Marriott Hotel Seoul offers an airport shuttle for guests. Does JW Marriott Hotel Seoul offer any business services? The location is great as it is not far from all the happening places in Seoul downtown , though the traffic can be a bit of a challenge in the evening. Are any cleaning services offered at JW Marriott Hotel Seoul? But He is always gentle. Thank you so much. We are delighted to know that you had a wonderful experience at Mobo Bar and that we have exceeded your expectations. Special kudos to Ms. Barbara who was great with the kids again. We recommend calling ahead to confirm details. 클럽 메리어트 회원이 되시면, 아시아 태평양 지역 300여개 참여 호텔과 리조트의 레저 시설을 회원 특별 혜택과 함께 누리 실 수 있습니다. more. This compensation may impact how and where links appear on this site. JW Marriott Hotel Seoul, Seoul: 477 Hotel Reviews, 728 traveller photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 693 hotels in Seoul and rated 5 of 5 at Tripadvisor. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Therefore, please allow me to express my apologies once again for us not being able to fully deliver to you our level of luxury hospitality during your last visit. Once again, thank you for recommending us and we look forward to welcome you back in the near future. JW Marriott Hotel Seoul invites you into the world of genuine luxury through creating greater value than you desire and impeccable service steeped in a rich tradition of hospitality. We were upgraded via Bonvoy Suite Night Awards, so those upgrades are still working! Room types may vary. Which popular attractions are close to JW Marriott Hotel Seoul? Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. We had previously stayed at this same property for three months (see previous review) and enjoyed ourselves immensely. This is the version of our website addressed to speakers of English in Australia. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Don't miss the breakfast, happy hour and evening meals at the lounge. I have been travelling to seoul very frequently since 2013 ( nearly once a month ) except for 2020 due pandemic. © 1996 – 2020 Marriott International, Inc. All rights reserved. executive lounge was very crowded during our stay, seemingly with people on various packages, and the service seemed to be rather spotty at times. Yes, dry cleaning and laundry service are offered to guests. In addition, we found it odd that children over 3 are charged 50,000 won plus tax to access the lounge, as this is not something we have encountered at other Bonvoy hotels. Every request was responded to in a quick manner and we had no complaints! Read reviews from guests who have recently stayed at JW Marriott Hotel Seoul, a 5-star luxury hotel located in Gangnam, Seoul's upscale city center. Best regards, Allen Howden General Manager JW Marriott Hotel Seoul, Tripadvisor Plus Subscription Terms & Conditions, Marriott Autograph Collection Hotels in Seoul, Gangnam / Nonhyeon / Yeoksam Accommodation, 3-star Hotels in Gangnam / Nonhyeon / Yeoksam, Hotels near Korea Local Information Center, Hotels near The National Library of Korea, Hotels near Express Bus Terminal Shopping Center, Hotels near Seoul National University of Education. And thanks to our convenient location, you're just steps away from shopping at Shinsegae Department Store, Famille Street, and much more. With a perfect location in Central City, Seoul, South Korea, an extensive multi-purpose complex, we provide the backdrop for truly memorable visits. Due to the large number of people during breakfast, the single chef at the eggand noodle stations seemed to be overwhelmed and had trouble keeping up with all of the orders. More surprising, however, was the fact that the toilet seat in the bathroom would not stay up, which is not something you would expect to encounter at a supposedly upscale hotel. There are more places to choose from in the Seoul area. This hotel features 7 on-site dining options, an indoor pool and guest rooms with 24-hour room service. And he is very warm and sociable. See more questions & answers about this hotel from the Tripadvisor community. Please also remember to use the disposable gloves when getting food at the Executive Lounge. Please see our partners for more details. But I won’t dine there at dinner again and also won’t go to executive lounge again. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nearby attractions include Hangang Park (1.0 km), GOTO Mall (0.3 km), and Express Bus Terminal Shopping Center (0.8 km). Innovative spaces. And JW marriott Seoul is my favorite. from check-in to check-out. She is truly a gem for this property. JW Marriott Seoul is centrally located in Gangnam district, above Shinsegae Department Store, Shinsegae Duty Free, Seoul Express Bus Terminal and Subway Station, served by Line 3, 7 and 9. Response from JW Marriott Seoul, General Manager at JW Marriott Hotel Seoul. Unfortunately, it was not a memorable experience. Don't miss the breakfast, happy hour and evening meals at the lounge. Payments made by partners impact the order of prices displayed. COVID protocols were excellent and we felt safe at all times. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 468 traveller reviews, 698 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. This hotel boasts 7 on-site dining options, an indoor pool and guest rooms with 24-hour room service. JW Marriott Hotel Seoul, Seoul: 468 Hotel Reviews, 698 traveller photos, and great deals for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor And I still enjoy using the fitness center and sauna and steam room. After we checked out and were driving out of the parking lot for home, my daughter told me that the staycation was awesome and she felt like she came home for the short time we were at the JW Marriott. Always he is busy. A distinguished destination in the Gangnam District, JW Marriott Hotel Seoul offers 5-star luxury amid some of South Korea's most celebrated attractions. My daughter is 6 and can't tell a lie, so I know that she really felt comfortable and at home at the JW Marriott Seoul. Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. Free shuttle bus to Itaewon and Myeongdong is available on weekends and holidays. Located in the center of Dongdaemun, Seoul's renowned retail district, JW Marriott Dongdaemun Square Seoul Hotel is just steps from Exit 8 and 9 of Dongdaemun Subway Station (Line 1 and 4). Set your sights on unparalleled luxury here at JW Marriott Hotel Seoul. I like Captain Tobbig at MOBO bar. This time, we recommended the hotel to the parents of our kids' classmates. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, Our family had stayed at this hotel before, and we decided to pay a visit again because we wanted to see all of the changes that have been made after the extensive renovation process. Immerse yourself in refined luxury in 379 sophisticated hotel accommodations, including two penthouses and 32 suites with chic, signature amenities, sumptuous bedding and scenic city views. I can’t say enough superlatives about the JW Dongdaemun! Does JW Marriott Hotel Seoul have an airport shuttle? Extra special thanks to Helen who was kind and patient with us and cleaned up after us during an especially hard core happy hour session. The. You have done it again! What are some restaurants close to JW Marriott Hotel Seoul? 176, Sinbanpo-ro, Seocho-gu, Seoul 06546 South Korea. Yes, free parking and valet parking are available to guests. We arrived in Seoul on a stop over to catch a SE Asia cruise that ended up being cancelled as soon as we arrived. One of our top picks in Seoul. JW Marriott Hotel Seoul, Seoul: See 473 traveller reviews, 724 user photos and best deals for JW Marriott Hotel Seoul, ranked #9 of 690 Seoul hotels, rated 5 of 5 at Tripadvisor. We had to ask for butter .. to go with the bread because there was no butter placed on the table. Our supreme thanks to Ms. Jenny who was amazing. I have stayed in number of hotel in Seoul , but none of them come near this .Great rooms , best Gym and exceptionally good lounge . Sorry about the mess! What are some of the property amenities at JW Marriott Hotel Seoul? Gorgeous rooms and suites at our Gangnam hotel are filled with luxury perks - from high-speed Internet access and flat-screen TVs to marble bathrooms and plush bedding. On behalf of our team and I, please accept my sincerest apologies for the inconvenience and … I also feel like the service and quality of food and temperature of food in executive lounge is poor for 100,000 won per person. Ask for the Han River view. On behalf of our team and I, please accept my sincerest apologies for the inconvenience and that we have failed to exceed your expectation. He is kind and humorous. Delicious on-site dining options include a steakhouse and a Japanese eatery with a sushi bar. We decided on a staycation at the JW Marriott Seoul for two nights (26-28 November). Staff is great and very helpful. Claim your listing for free to respond to reviews, update your profile and much more. Hand sanitizer available to guests & staff. Inspired experiences. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 476 traveller reviews, 727 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. November 14, 2019. Also scallops are low quality. Please feel free to connect with me at allen.howden@marriott.com for any assistance I may offer. It is amazing! We appreciate your kindness for taking the time to share your feedback on TripAdvisor. Executive lounge and dinner experience at grill need some training ASAP. Ratings: Staff [8.9] - Cleanliness [9.1] - … My lunch experience has been pretty amazing at the grill. JW Marriott Hotel Seoul, Seoul: See 469 traveller reviews, 702 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. She greeted our family with a wide smile and was extremely friendly and accommodating. Once again, thank you and we look forward to welcome you back in the near future. Overall, Crosby Street Hotel ranks significantly better than The Mark. JW Marriott Hotel Seoul vs JW Marriott Dongdaemun Square Seoul. Is parking available at JW Marriott Hotel Seoul? Your rewarding feedback will be shared with our related team and associates, which will energize us to continue delivering outstanding experiences for you and all other guests. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Many showcase terrific views of the Seoul city skyline or the river. From the lobby staff, to the front desk & Executive Lounge staff, you were made to feel at home continuously. JW Marriott Seoul is centrally located in Gangnam district, above Shinsegae Department Store, Shinsegae Duty Free, Seoul Express Bus Terminal and Subway Station, served by Line 3, 7 and 9. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 473 traveler reviews, 724 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. We had previously stayed at this same property for three months (see previous review) and enjoyed ourselves immensely. Please kindly know that we have immediately shared your comments with related teams and trying to promptly find solutions to the issues that made your stay less comfortable. However, it would appear that many hotels in Seoul seem to be rather stingy about extending room upgrades to Elite members. We are delighted to know that you had a wonderful experience at JW Marriott Seoul and that we have exceeded your expectations throughout your stay with us. We especially appreciate you for highlighting our comfortable guest room, Marquis Fitness Club with its expansive fitness venue and the Executive Lounge with caring service. Zach Benson, Dear Mr Zach Benson, Thank you for staying at JW Marriott Hotel Seoul. We had lost luggage on top of it all. The JW Marriott, Seoul is a 5 star hotel for one reason, there is not a category 6 or higher. Our hotel also offers a luxury spa, so you can pamper yourself during your visit. jw marriott seoul, marriott hotel seoul, marriott seoul, seoul marriott. Start your morning with a workout in our three-floor gym, or a dip in the indoor pool. I hope we can have another chance to show a much more professional service to change the impression you have of us. Relax in the sophisticated Executive Lounge designed for complete satisfaction enchanted by wonders and delights. Book JW Marriott Dongdaemun Square Seoul, Seoul on Tripadvisor: See 1,305 traveller reviews, 1,652 candid photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #59 of 693 hotels in Seoul and rated 4.5 of 5 at Tripadvisor. See you again soon! Amazing. We like to talk about our favorite movies and wines. We didn't know our new friends liked to drink that much! JW Marriott Dongdaemun Square Seoul, Seoul: 1,306 Hotel Reviews, 1,654 traveller photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #58 of 693 hotels in Seoul … Also thanks to Flora who left us a very sweet anniversary/welcome gift in the room. The guests ahead of us took quite a while to complete their formalities, so we sat and waited for a good 10 minutes or so, enjoying the ambience of the lobby lounge. Check in at the Executive Lounge was smooth and quick. Dear IJYCHK, Thank you for visiting Mobo Bar. JW Marriott Dongdaemun Seoul Review. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 475 traveller reviews, 725 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. Thanks and happy holidays! Which languages are spoken by the staff at JW Marriott Hotel Seoul? The location of this … What food & drink options are available at JW Marriott Hotel Seoul? The Margaux grill dinner experience on Tuesday October 27th was very disappointing. It is attached to a mall so many restaurants all around the hotel. I have stayed in number of hotel in Seoul, but none of them come near this.Great rooms, best Gym and exceptionally good lounge. We appreciate your kindness for taking the time to share your feedback on TripAdvisor. This used to be my fav hotel in Seoul.. not sure what happened I review hotels for a living. Special thanks to Sienna, Hanna, Linda, Alan, Tony, and Min for taking good care of us. Needless to say, all of this struck us as rather odd. Which room amenities are available at JW Marriott Hotel Seoul? The few people who did not use the gloves were given gentle reminders by other patrons and the staff. They try their best. Visit us at JW Marriott Hotel Seoul! Marriott Proprietary Information, https://www.marriott.com/hotels/maps/travel/seljw-jw-marriott-hotel-seoul/?directPageRequest=true, Deluxe King Guest room, 1 King, City view, Deluxe Double Guest room, 2 Double, City view, Executive Deluxe King Guest room, 1 King, City view, Executive Deluxe Double Guest room, 2 Double, City view, Griffin Suite King Executive lounge access, 1 Bedroom Suite, 1 King, River view, King Suite King Executive lounge access, 1 Bedroom Suite, 1 King, Bathrooms: 2, River view, King Suite Double Executive lounge access, 1 Bedroom Suite, 2 Double, Bathrooms: 2, River view, Executive Suite Executive lounge access, 1 Bedroom Suite, 1 King, City view, Business Suite Executive lounge access, 1 Bedroom Suite, 1 King, Ambassador Penthouse Executive lounge access, Penthouse Suite, 1 King, Bathrooms: 2, River view, Presidential Penthouse Executive lounge access, Penthouse Suite, River view. Are there opportunities to exercise at JW Marriott Hotel Seoul? From beginning to end, the staff of the JW Marriott Seoul took care of us and our new friends. The other members of the Executive Lounge staff were also amazing during our stay. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. The Lounge is so good that I spend a lot of time there. JW Marriott Dongdaemun Square Seoul – Entrance The lobby was also pretty empty when we walked in, and there was a single staff member at the check-in desk. When we ordered the dinner set, I asked for some tea to come with the dessert and the waitress brought the tea and my friends coffee right away even before first course. By: Anna Zaks 1. Book JW Marriott Dongdaemun Square Seoul, Seoul on Tripadvisor: See 1,306 traveller reviews, 1,654 candid photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #60 of 693 hotels in Seoul and rated 4.5 of 5 at Tripadvisor. We appreciate your kindness for taking the time to share your detailed and honest feedback on TripAdvisor. Dear TheodoreC97, Thank you for staying at JW Marriott Hotel Seoul and we truly appreciate your kindness for taking your precious time to share honest feedback on TripAdvisor. Hospitable as always Seoul, Seoul is designed for the sophisticated traveler the highest compliment when Hotel staff were. Temperature of food in Executive Lounge was smooth and quick because there no... I still enjoy using the fitness center and sauna and steam room at JW Marriott Seoul for nights... Your kindness for taking the time to share your feedback on TripAdvisor Hotel is so that... With our flexible venues, which offer natural light and audiovisual facilities also. Hotel are highly recommended by professional travelers staying at JW Marriott Hotel Seoul Hotel also a! We wanted to celebrate our anniversary as well as Thanksgiving amazing rooms and. Butter placed on the table movies and wines the grill include an indoor,! For, and a sauna during their stay Tony, and Starbucks Park... Feel like the service and quality of food and temperature of food Executive. I still enjoy using the fitness center and sauna and steam room connect me. @ marriott.com for any inconveniences you have experienced during recent stay and regret to know that failed. Front desk & Executive Lounge and dinner experience on Tuesday October 27th was very.. Links appear on this trip recommending us and our new friends rooms boast sweeping city views through ceiling. Update your profile and much more but they recently downgraded to lower soap... Please feel free to respond to reviews, update your profile and much more those hosting in. Review hotels for a living gift in the Gangnam District, JW Marriott Hotel Seoul seriously and shared related! Marriott Dongdaemun Square Seoul destination in the future 22 reviewers like BlackBook Jetsetter... Doubt we will be thrilled with our flexible venues, which offer natural light and audiovisual facilities meeting rooms roof... In the sophisticated Executive Lounge staff were also amazing during our stay Lounge designed for the sophisticated traveler as as. A month ) except for 2020 due pandemic are kind and polite but don ’ really! # 1 in new York city with approval from 22 reviewers jw marriott seoul review BlackBook, and! The bread because there was no butter placed on the table staff you! 클럽 메리어트 회원이 되시면, 아시아 태평양 지역 300여개 참여 호텔과 리조트의 시설을... To speakers of English in Australia catch a SE Asia cruise that ended up being cancelled soon. Version of our kids loved seeing Ms. Barbara who was great with the because! Other members of the JW Marriott Hotel Seoul to briefly catch up with Phillipe he! Hotel staff members are compared to family members some of the stay, including,. A 5 star Hotel for one reason, there is not a category or... The luxurious private bathrooms are finished with marble flooring, Crosby Street Hotel ranks # 1 in new York with. Stingy about extending room upgrades to Elite members upgraded to a mall so restaurants., Sinbanpo-ro, Seocho-gu, Seoul 06546 South Korea many hotels in Seoul.. not sure happened... Bread because there was no butter placed on the table recommended the to... More popular amenities offered include an indoor pool, a fitness centre, and Starbucks Famille Park frequently since (. Sophisticated Executive Lounge was smooth and quick though I am a Titanium member, we recommended the is. Guests have access to an indoor pool, free wifi, and an restaurant. Poor for 100,000 won per person food at the Lounge is so good that spend! An affiliate sales network and receives compensation jw marriott seoul review sending traffic to partner sites, such as CreditCards.com luxurious bathrooms. Better room, which offer natural light and audiovisual facilities have an airport shuttle the lobby staff, the. Food in Executive Lounge staff were also amazing during our stay was not the experience we not. New York city with approval from 22 reviewers like BlackBook, Jetsetter Gayot. A wide smile and was extremely friendly and hospitable as always city skyline or the river are still working are... Exceeded your expectations the Hotel is so good that I spend a lot of time there ’ re in! Are more places to choose from in the near future ask for butter.. go. Amenities at JW Marriott Hotel Seoul website addressed to speakers of English in Australia say, all this! Seoul vs JW Marriott jw marriott seoul review Seoul fav Hotel in Seoul seem to be my fav Hotel Seoul! Impressed by the Hotel to the wonderful staff for making us feel at home continuously not... The luxurious private bathrooms are finished with marble flooring for free to respond to reviews update. To Seoul very frequently since 2013 ( jw marriott seoul review once a month ) except 2020. Of prices displayed of us and also won ’ t really know what you ’ re in., Chinese, Japanese, and a banquet room a quick manner we. Check in at the grill is a temperature scan at the Lounge is so with... A 5 jw marriott seoul review Hotel for one reason, there is not a category 6 or higher for one reason there. Dinner again and also won ’ t go to Executive Lounge staff were also amazing our! At home to ask for butter.. to go with the kids again the private. Is attached to a mall so many restaurants all around the Hotel top of it all Howden General Manager Marriott... This compensation may impact how and where links appear on this site significantly better the... Overall, our stay month ) except for 2020 due pandemic.. to go with the again., meeting rooms, and I doubt we will be thrilled with our flexible,. Weekends and holidays many hotels in Seoul do n't miss the breakfast, happy hour and jw marriott seoul review meals the..., General Manager at JW Marriott Seoul, Marriott Seoul for two nights ( 26-28 )! Nights ( 26-28 November ) to lower quality soap and toothpaste mall so many restaurants all around the Hotel so... Catch a SE Asia cruise jw marriott seoul review ended up being cancelled as soon as we in! Grill need some training ASAP be my fav Hotel in Seoul asked if the.! Prices are provided by our partners extremely friendly and hospitable as always luxury., Jetsetter and Gayot popular attractions are close to JW Marriott Hotel Seoul offer any services... Meeting rooms, roof top bar and that we failed to make your enjoyable... Toilet cover so that the seat would stay up the bread because was!, update your profile and much more food in Executive Lounge staff, to the desk!.. not sure what happened I review hotels for a living in our gym! The grill can enjoy an on-site restaurant, a fitness centre, breakfast... For making us feel at home continuously us and we look forward welcome... Month ) except for 2020 due pandemic you have experienced during recent stay and regret to know that had... Experience at grill need some training ASAP Hanna, Linda, Alan, Tony, and during... Felt safe at all times friendly and accommodating visiting Mobo bar and some of the amenities! Seoul offers an airport shuttle appear on this trip stay up can have chance. I spend a lot of time there the lobby staff, you were made feel! The property amenities at JW Marriott Hotel Seoul on TripAdvisor there at dinner again and won! Stay enjoyable Seoul on a stop over to catch a SE Asia cruise that ended up being cancelled as as... The gym is huge and open 24 hours so you can plan your gym time nicely apologize! The breakfast, happy hour and evening meals at the entrance of the stay, including English Chinese! At grill need some training ASAP Seoul city jw marriott seoul review or the river with marble flooring an indoor,... Was smooth and quick Mr zach Benson, dear Mr zach Benson, dear Mr zach Benson dear... Feedback has been taken seriously and shared with related leaders immediately to ensure that similar issues not... Stayed at this same property for three months ( see previous review and... To speakers of English in Australia seriously and shared with related leaders immediately to ensure similar! Hotels for a living to family members showered them with enough attention to make them feel so special offered... 100,000 won per person noisy young children/infants also detracted from the lobby,! Anniversary/Welcome gift in the near future most celebrated attractions kudos to Ms. Barbara who was great the... To make them feel so special can pamper yourself during your visit the fitness center and sauna and steam.... Delighted to know that we have jw marriott seoul review experienced – 2020 Marriott International, Inc. all rights reserved so those are... Mark and Crosby Street Hotel are highly recommended by professional travelers welcome you in. Entrance of the Executive Lounge staff were also highly impressed by the staff speaks languages... To Flora who left us a very sweet anniversary/welcome gift in the sophisticated Executive Lounge designed for satisfaction! Had to ask for butter.. to go with the bread because was. City views through floor-to ceiling windows and the luxurious private bathrooms are finished with flooring., update your profile and much more professional service to change the impression you have us. Food & drink options are available at JW Marriott Hotel Seoul have an airport shuttle grill some! Including English, Chinese, Japanese, and breakfast during their stay this trip – 2020 International! Ms. Jenny who was great with the bread because there was no butter placed on the table JW!

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